In case of mobile theft, the first thing you should do is block your SIM. For this, you call your customer service executive from the phone of someone in your family and ask them to block your SIM.
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Mobile and online payment have made people’s life much easier. Because of which now we have stopped carrying cash in our pocket. From auto money to small shops, shopping is also done very easily by paying through mobile. But suppose your mobile gets stolen and UPI apps are activated in it, what will you do?
In such a situation, your tension will increase further because the person stealing will have a chance to access your UPI apps and can clear his hands on your account. In such a situation, you should take some necessary steps, so that your bank balance is safe. Let us tell you what you should do in such a situation.
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First get the sim blocked
In case of mobile theft, the first thing you should do is block your SIM. For this, you call your customer service executive from the phone of someone in your family and ask them to block your SIM. The customer service executive will ask you the reason for blocking the SIM. Indicate the reason and provide the requested details like full name, billing address, last recharge details, email ID etc. If your SIM is blocked in time, then the UPI PIN will be rejected on your mobile number.
Deactivate such UPI-
- If you want to deactivate UPI on your bank account, then first of all it is very important to keep in mind that you should not share your UPI PIN with anyone.
- To deactivate UPI payment, first of all call your mobile service provider and get your SIM blocked. Due to this, no one will be able to misuse any message or OTP related to mobile banking.
- After this, to block UPI from your bank account, call your UPI app like Paytm, Google Pay, Phone Pay, Amazon Pay and request to stop the UPI service immediately.
- Along with this, by calling the customer care of the bank, stop the net banking and mobile banking as well.
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get an FIR done
Now go to the nearest police station and register an FIR of mobile theft. Such a mobile thief can also misuse your phone, so it is very important that you register an FIR of phone theft with the police. Through this FIR only later you can get your sim and bank account started again.
Source: www.tv9hindi.com”